What Can a Revenue Cycle Management Team Do for Your Orthodontic Practice?

Posted on October 3, 2022

Operating an orthodontic clinic needs proper revenue management. However, many orthodontists lack revenue management skills or are too busy to do it on their own. That’s where dental DSO companies come in handy. Many orthodontists prefer outsourcing business management to revenue cycle management instead of in-house billing departments. Why, you ask? Well, read on to find out.

What’s RCM?

Revenue cycle management (RCM) refers to a financial process that uses medical billing software to track patient care history from registration through appointment to bill clearance. The software unifies the clinical sides of the orthodontic clinic and the business side by merging administrative information (like patients’ names, insurers, and other personal details) with the treatments and healthcare information. Managing this process is challenging, which explains why orthodontists should hire an RCM team.

How Does an RCM Team Help?

Improves Billing and Collection Cycles

One of the key benefits of using dental DSO companies is that they give your billing the attention it deserves. The team is skilled at handling billing systems from beginning to end. Their knowledge streamlines the entire billing process in your orthodontic clinic.

This dedicated staff helps submit authorization requests, follow up on appeals, request more details, and cover all the necessary information so that you get paid on time. In other words, they work hard to ensure there are no claims that would stop or delay your payments.

Improving Patients’ Experience

Patients’ treatment changes come with varying bills. The RCM team streamlines the billing process for you and your patients. Therefore, it’s pretty easy for your patients to see what is happening to their bills.

It Saves Time

If your staff handles billing and patient claims, your clinic employees might be overwhelmed, leading to subpar services. It’ll take much longer to initiate claims and make proper follow-ups, especially when dealing with many patients. Fortunately, you can avoid all these inconveniences by hiring a dental RCM team. The RCM eliminates the hassle of money work, thus freeing your staff to attend to your patients’ needs.

The main aim of an RCM is to help your orthodontic clinic improve and simplify processes so that you can attend to what matters the most: serving your patients. If you aren’t using an RCM, it’s high time you consult with dental DSO companies for help right away. Contact us today to get started!


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